Skovos Privacy Policy
Online Services Privacy Policy
We recognize that the privacy of your information is important. Skovos’s Services Privacy Policy ("Privacy Policy" or "Policy") describes our practices in connection with information we collect through websites, platforms, services, and applications that we own or operate and that contain a link to this Privacy Policy (collectively, "Skovos’s Services"). As used in this Policy, terms such as "we," "us," "our," and "Company" refer to Haver AI Inc., doing business as Skovos. Skovos’s Services are intended for a United States audience. Processing locations depend on the service and its providers. Newsletter information may be processed outside the United States, including in the European Union, as described in the website and newsletter section below.
When This Privacy Policy Applies
Our Policy applies to Skovos’s Services that we own or operate and that contain a link to this Privacy Policy. Our Policy does not apply to information collected through other means such as by telephone or in-person.
Our Policy does not apply to the practices of other companies or other websites or software applications that may be linked from or made available through Skovos’s Services.
The inclusion of a link on Skovos’s Services or the ability to utilize a third-party website or software application through Skovos’s Services does not imply that we endorse, or otherwise monitor the privacy or security practices of that third-party website or software application or the accuracy of its content, and your use of the third-party website or software application is governed by the third-party's privacy policy.
Much of Skovos’s products and services are regulated by certain state and federal laws, including the State Health Privacy Laws, State Privacy Laws, and the Health Insurance Portability and Accountability Act ("HIPAA").
What Information We Collect About You
We collect information through Skovos’s Services; this information may automatically be provided to us or collected through your use of your Affiliated Healthcare Provider (collectively, “Information”). Such Information may include information that identifies you such as your full name, telephone number, email address, postal address, certain account numbers, your User ID that you create or is assigned to you, health and medical information, including electronic Protected Health Information (ePHI), financial information, and other information described in this Privacy Policy.
We obtain Information automatically which is collected through the Skovos’s Services. This automatically collected Information may include demographic, de-identified, aggregated, or certain information from your device such as technical information about your device, web browser information, and server log files collected by us or provided by you.
You may limit the Information you provide or make available to us if you want to; however, that may limit your ability to access or use certain functions of the Online Services or to request certain services or information. All requests to limit information Skovos’s Services use shall be made to the originating Affiliated Healthcare Provider (Data Source).
How We Use Your Information
We may use your Information:
- To provide you with content, services, and functionality through our Affiliated Healthcare Provider Services or other services that we may offer;
- To authenticate you on any portion of Skovos’s Services or with vendors acting on our behalf;
- To administer surveys;
- To provide personalized experiences on Skovos’s Services;
- To perform analytics and to improve Skovos’s Services and Products;
- To improve products and other services related to the Skovos’s Services or to provide services or technologies;
- To comply with applicable laws, regulations, and legal process;
- To protect someone's health, safety, or welfare;
- To protect our rights, the rights of affiliates or related third parties, or to take appropriate legal action, such as to enforce our Terms of Use;
- To keep a record of our transactions and communications; and
- As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law or for any other purpose with your consent.
We may use Information to contact you through any contact information you provide Skovos’s Services, including any email address, telephone number, cell phone number, or fax number.
These electronic communications may contain protected health information. You acknowledge and accept that such communications may be sent unencrypted and there is some risk of disclosure or interception of the contents of these communications.
We may, when permitted, combine your Information with other online information, maintained or available to us for internal business purposes. We may, when permitted, use and disclose de-identified and aggregated data for any purpose, which may include, without limitation, disclosures to third parties for analytics purposes such as evaluating the Skovos’s Services and providing additional benefits, programs, and services.
How We Share Your Information
Skovos’s Services may permit you to view your profile, if applicable, and access related Information about you. Please remember, however, if we have already disclosed some of this Information to third parties, we may not have access to that disclosed information and may not be able to force the modification of any Information by the third parties to whom we have made those disclosures. Requests to alter, change, or modify your personal information must be requested through the Affiliated Healthcare Provider who is the source of this Skovos’s Information.
Cookies and Tracking
The Company may use various technologies, including cookies, tokens, tags, web logs, web beacons, scripts, and web server logs to gather automatically collected information and may aggregate this information from visitors of Skovos’s Services or to enable certain features of Skovos’s Services. This information may include demographic data, technical information about the technology (e.g., phone, computer) you use to connect to the Online Services, web browser information, your IP address, and browsing behavior such as pages visited and how often they are visited (collectively, "Activity Information"). We may also use third-party analytics companies to provide these services.
We may also allow third parties to use cookies and other technologies to collect Activity Information and to track use activity over time and across third-party websites such as web browsers used to access Skovos’s Services, which websites are referring traffic or linking to Skovos’s Services, and to deliver targeted advertisements to these users. We do not control these third-party technologies, and their use of such technologies is governed by their own privacy policies.
Activity Information is captured using various technologies and may include cookies. "Cookies" are small text files that may be placed on user computers or mobile devices when you visit a Skovos’s Service or click on a Skovos URL using a web browser. Cookies may include "single-session cookies" which generally record information during only a single visit to a website and then are erased, and "persistent" cookies which are generally stored on a computer or mobile device unless or until they are deleted or are set to expire. You may disable cookies and similar items by adjusting your browser preferences at any time; however, this may limit the ability to take advantage of all the features on Skovos’s Services. In addition, there are additional means to manage the collection of Activity Information that may be employed:
- Visiting Google to “Opt-Out” of sharing site visit information with Google Analytics
We gather Activity Information about you to improve the quality of our services. Without limiting the other ways in which we may use Information as described herein, we may otherwise use and disclose your Activity Information unless restricted by this Policy or by law. Some examples of the ways we use your Activity Information include:
- Customizing experiences, including managing and recording preferences;
- Authenticating account information;
- Tracking resources and data accessed on the Skovos’s Services;
- Developing reports regarding Skovos’s Service usage, activity, and statistics;
- Assisting users experiencing problems with Skovos’s services;
- Updating Skovos’s Services; and
- Enabling and refining additional functions and tools on Skovos’s Services.
As described above, we may use tracking technologies that allow us to recognize devices when returning to Skovos’s Services within a period of time, as determined by us, and to support automatic login to Skovos’s Services.
Posting Messages, Comments and Content
Skovos’s Services may in the future have voluntary collaboration areas, including but not limited to "blogs," "bulletin boards," "leader boards," and "teaching games," that permit users to have collaborative discussions and/or share Information. Please note, any Information you submit or post to these collaboration areas may be visible by other users of Skovos’s Service, and such users may be able to identify you. Out of respect for the privacy of others, please avoid referring to the full names of others in your response and refrain from sharing other participants’ identities or comments outside of these discussions.
Protecting Your Information
We maintain administrative, technical, and physical safeguards designed to protect the Information provided to Skovos’s Services. These safeguards vary based on the sensitivity of the Information that is being collected, used, and stored. We cannot guarantee the security of Skovos’s Services nor can we guarantee the security of the Information provided to Skovos. We are not liable for the illegal acts of third parties such as criminal hackers.
It is the responsibility of Affiliated Healthcare Providers to safeguard the devices they use to access Skovos’s Services (such as laptops, tablets and mobile devices), and to use appropriate security settings on those devices. If those devices are lost, stolen or misplaced, others may be able to access your account and your personal Information using those devices. All users should affirmatively log out of their accounts (i) prior to ending each session, or (ii) inactive on Skovos’s Services for more than a few minutes; otherwise, the next user of that computer or device, particularly a public one or one not owned by you, may be able to access your account and the Information if your session has not ended.
You agree that we are not responsible for any harm that may result from someone accessing personal Information on any computer or device where you do not, for any reason, take the necessary steps to log out of your account prior to ending a session on such device or computer.
We retain Information for the purpose for which it is collected; subject to a longer period if the Information is relevant to a legal challenge.
Children Under 13
We will not intentionally collect any personal information (as that term is defined in the Children's Online Privacy Protection Act) for children under the age of 13 through Skovos’s Services without receiving appropriate legal consent. If you think that we have collected such personal information from a child under the age of 13 through Skovos’s Services, please Contact Us immediately.
How to Learn about Health and Financial Privacy Practices
Some of our products and services are regulated by certain laws, including the Health Insurance Portability and Accountability Act (“HIPAA”) and the Gramm-Leach-Bliley Act.
Health Information Privacy Practices
We follow appropriate protection, detection, and response considerations for how we protect, use, and share Protected Health Information (PHI) for information concerning medical treatment, payment for healthcare services, and Skovos’s operations. The HIPAA Notice of Privacy Practices also describes your right to:
- Information on how to:
- see and obtain a copy of certain PHI, including your medical, billing, claims, and case management records, or
- request a correction to your PHI;
- Request certain restrictions on the use and disclosure of your PHI; and
- Request a paper copy of the HIPAA Notice of Privacy Practices.
Please note, we do not use PHI for activities or secondary purposes not permitted by HIPAA.
Contact Us
Contact us regarding this Policy or related privacy practices. If you believe we or any company associated with us has misused your Information, please email us or write to us at:
Skovos Privacy Office
1180 San Carlos Ave, #311
San Carlos, CA 94070